Prima Plumbing

License Number: PRIMAP*795OB

Customer Information

Personal and Jobsite Information: Information collected via our site’s “Contact Form” / “Get A Quote” is collected for the purpose of providing the best possible service to provide quotes, proposals, service calls and invoices upon completion.

Internal Storage of Information: Your information is stored on either encrypted servers within our locked server room, and/or on encrypted servers managed by Microsoft providing Office 365 and Sharepoint.

Access Policies

Information is accessible only by those authorized within our user management system. Any devices that connect to these servers utilize policies set within Microsoft Intune and/or Microsoft Azure. Such policies enforce strict requirements to ensure your data is safe. For example, devices require two-factor authentication which requires administrator approval. For example, device hard drives accessing these servers be encrypted and can even be remote locked (to ensure that no data is accessed in the event of a lost device).

Contact Form Submission

Submissions made via our “Contact Us” / “Get A Quote” authorize us to contact you via the methods you provided.

Disclosure of Information to Third Parties

We do not sell our client lists or any individual’s personal information.

We do not disclose any non-public personal information about you to anyone, except as required or permitted by law, or as otherwise described in this Policy. We may disclose the information we collect about you to non-affiliated companies to provide you with plumbing products and services and for other legitimate and lawful business purposes. For example, we may disclose information about you and your jobsite to third parties to assist us in pulling jobsite permits, shipping materials/fixtures directly to your location, and scheduling inspections.


By accessing this website and/or providing your personal information to Prima Plumbing, you are signifying your consent to Prima Plumbing’s Privacy Policy. This Privacy Policy applies to our Washington State operations.  Prima Plumbing offers insurance products and services in Washington State and such products and services are not intended to subject Prima Plumbing to the laws or jurisdiction of any state, country, or territory other than that of Washington, United States.  Prima Plumbing reserves the right to update this Policy from time to time and any changes will be effective immediately upon posting to this website. This Privacy Policy is effective August 31, 2023.

How long we retain your data

Customer information and jobsite information are retained indefinitely. This is so we can recognize, and warranty when warranty coverage is applicable, any service performed and fixtures sold to clients.